SEMPICA HEALTHCARE

Last updated: [02-03-2023]

These Terms & Conditions govern your use of the SEMPICA HEALTHCARE website and the purchase of any products supplied by us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

SEMPICA HEALTHCARE is a research supply organisation operating from the Jebel Ali Free Zone, Dubai, United Arab Emirates, supplying products strictly for research and development purposes only.

Contact email: info@sempica.ch

2. Research-Only Products

All products supplied by SEMPICA HEALTHCARE are:

• Supplied strictly for research and development purposes only
• Not medicines, supplements, or therapeutic products
• Not intended for human or animal use
• Not intended to diagnose, treat, cure, or prevent any disease

By purchasing, you confirm that you are legally permitted to acquire research materials and that you accept full responsibility for their storage, handling, use, and regulatory compliance.

3. No Medical Advice

SEMPICA HEALTHCARE does not provide:

• Medical advice
• Clinical guidance
• Dosage instructions
• Usage protocols

All information provided on our website is for informational and descriptive purposes only.

4. Orders and Payments

• All orders are subject to acceptance and availability
• Prices are displayed exclusive of any applicable taxes, duties, or import fees
• Payment must be received in full before dispatch

We reserve the right to refuse or cancel any order at our discretion.

5. Shipping and Delivery

We ship internationally. Delivery times are estimates only and are not guaranteed.

SEMPICA HEALTHCARE is not responsible for:

• Customs delays
• Import restrictions
• Seizures by authorities
• Incorrect delivery details supplied by the customer

Risk passes to the customer once the order has been dispatched.

6. Returns and Refunds

Due to the nature of research materials:

• All sales are final
• Returns are not accepted
• Refunds are issued only in cases of confirmed fault or dispatch error

Any issues must be reported within 48 hours of delivery.

7. Intellectual Property

All website content, including text, graphics, logos, and images, is the property of SEMPICA HEALTHCARE and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, SEMPICA HEALTHCARE shall not be liable for:

• Any direct or indirect loss
• Consequential or incidental damages
• Misuse of products
• Regulatory or legal consequences arising from use

Your sole remedy is limited to the purchase price of the product.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable laws of the United Arab Emirates, without prejudice to mandatory consumer protections in your jurisdiction.

10. Contact

Email: info@sempica.ch